BOOKINGS

Booking a Colonic with us is simple with our online booking system!

Please see below booking information and then proceed to the button link below to make your appointment. We can't wait to help you get your gut health back on track and feel better than ever.

 

***Please Note***

We do not want to charge you cancellation fees but we do want you to make appointments you can keep so our business can run smoothly. When we have no shows and last minute cancellations, we are out the costs of our therapist's time, what would have been a fully paid spot and clients in need miss out on appointments. As we are fully booked most days it's important to us that you realise that our time is limited and valuable just as we know yours is. If you have a session pack, a full session pack will be forfeited for cancelling an appointment without 24 hours notice. Session packs are non refundable. 

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IMPORTANT THINGS TO NOTE:

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• Please arrive 5 minutes before your appointment if it is your first visit with us. You will need to fill out a New Client form. 

• If you arrive quite early, feel free to come and relax in our beautiful waiting area. We have plenty of books and products to have a browse! 

• Once you have booked your appointment and paid a deposit, a confirmation will be sent to your email address. Please ensure you enter your details carefully and correctly. A reminder email and text will also be sent 48 hours before your appointment.​

• A booking fee must be paid to secure your booking (either through PayPal or Credit/Debit Card). You can pay the remainder in cash, bank transfer or on any credit/debit card upon completion of your colonic. 

• There will be NO REFUNDS once your booking fee is paid however your appointment can be rescheduled within a certain time frame without the deposit being lost (see below). We allow for a maximum of 2 reschedules. 

• Though we endeavour to stick to appointment times, please allow some grace if your therapist is running late and allow plenty of time to accomodate as the human body is not always predictable.

• If you are more than 20 minutes late to your appointment this will result in an appointment forfeit and your payment will not be returned AND YOU WILL STILL NEED TO PAY FOR THE REST OF YOUR SESSION. Please allow plenty of time to take into account traffic, mishaps etc.

• As your appointment is held exclusively for you, your deposit will be lost and WILL NOT BE RETURNED. FULL payment is due if cancelled within 24 hours. Missed appointments will be charged the remainder of the session. Please also note, if you are late and we are able to treat you, your treatment may be shortened however you will still be charged full price.

• THERE ARE ABSOLUTELY NO EXCEPTIONS TO THIS POLICY. Please do not be disappointed when it is enforced.

• To cancel an appointment, please do so online (only allowed up to 24 hours in advance) or CALL/TEXT our office number on 0435 412 458. We cannot guarantee all social media channels are checked regularly to monitor bookings. If you send us a message via facebook or instagram within that time frame and get no response, your appointment has not been cancelled. You need to ring our office number and if no one answers leave a message.

• Group Bookings - if you would like to make a booking with a friend or partner, we can offer you appointments back to back. You will need to book the first appointment first and then if the spot is available the following time will open up. Alternatively to check availability please call us.  

• Session Packs - If you have purchased a session pack, instead of paying a deposit use your email as the code to apply the session pack to your appointment. Please note session packs are non refundable and expire after 12 months. Ex: If you have used the first session, and decide you would no longer like to use the rest, these are not available for refund. You may gift session packs to friends or family by providing them the code for booking or contacting us but no refunds will be provided. 

• Recommended amount of sessions: it is recommended that you book 3 sessions within close proximity to one another for best results. We recommend leaving your sessions no more than 1 week apart and to book in advance to avoid disappointment. Your therapist can discuss this further with you at your session. Session packs can be purchased online or at your session.

• How to prepare: we recommend fasting 2-3 hours prior to your treatment and staying hydrated in the days leading up. For more information please refer to our blog and information pages.

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Thanks so much for your understanding and we look forward to welcoming you into our clinic soon!

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